Shipping & Handling
When will I get my order?
- All Leashes, Collars & Harnesses ship from our San Francisco, California warehouse (our garage, actually!)
- We carefully pack every order, and drive it over to the post office with our Frenchie by our side (seriously!)
- 1 business day is all it takes to prep and ship. Add just another day or two for T-shirts, Polo-shirts and Hoodies.
- Orders are shipped USPS First Class, meaning you'll get your pup gear fast! (1-2 days for California, 2-3 for the Midwest, and usually 3-days for Florida, NY, etc)
Payment
Always safe and secure
- We're backed by the safest and most reliable payment systems: PayPal, Visa, Mastercard, Amex and more.
- Use popular providers like Apple Pay and Google Pay to speed through checkout, while protected and secured by their networks.
Returns and Exchanges
We've got your back. (And tail, and paws)
- 100-day guarantee. What? Yes seriously: If you're not completely satisfied during this time, let us know and we'll refund your purchase.
- Your pup prefer a different color? We can arrange an exchange as well.
- Simply email us at king@frenchiesupply and we'll do our best to make it right!